Spam is prohibited by law and EdgeMarketingTools.com strongly advises
against Spam use.
EdgeMarketingTools.com, developer and provider of the Edge Software
Tools & suites of marketing tools, along with EdgeMarketingTools.com
partners and affiliates who make EdgeMarketingTools.com system available
to their customers, support ONLY permission and research lead-based
marketing practices. In this regard, EdgeMarketingTools.com has
implemented some of the strictest policies in the industry and supports
procedures that a) help educate and prevent the Edge Software Tools
system from being used for the purpose of unsolicited email campaigns.
b) encourages permission-based marketing. c) Responds to all complaints
suggesting the Edge Software Tools system has been used as a vehicle to
send unsolicited email.
EdgeMarketingTools.com actively monitors abuse mails, logs and
import lists for suspicious activities or broadcasts. Any customer found
to be using EdgeMarketingTools.com for Spam is subject to being
permanently barred from ever using the EdgeMarketingTools.com (or any of
our Partners', affiliates' and/or ISPs') systems.
Spam is unsolicited commercial email, junk mail or bulk mail
that has not been requested by the recipient. In addition to wasting
valuable resources and time, it is intrusive, irrelevant and often
offensive, Typically, spam emails do not contain an option to
unsubscribe from the mailing list. Spam is the opposite of
permission-based emails - those that are anticipated, personal, relevant
and often associated with a "pre-existing business or personal
relationship."
Preventing Unsolicited Emails via the Edge Software Tools System.
Users of the Edge Software Tools system must abide by a strict End User
Agreement. Under this agreement, the user promises to not abuse the Edge
Software Tools system or to send spam. User specifically agrees not to
send unsolicited bulk email, for commercial or non-commercial purposes
(unsolicited bulk email is defined as email sent to more than 10
individuals without their permission). The agreement also includes such
provisions as:
User agrees not to post, upload or otherwise transmit: any content
related to inappropriate subject matters;
any content that is unlawful, harmful, threatening, abusive, harassing,
defamatory, vulgar, obscene, libelous, invasive of another's privacy,
hateful, or racially, ethnically or otherwise objectionable;
any content that you do not have a right to post and transmit under any
law or contractual/fiduciary relationships;
any content, such that such posting, uploading, or transmission
constitutes the infringement of any patent, trademark, trade secret,
copyright or other proprietary rights of any party;
any materials that contain software viruses or any other computer code,
files or programs designed to interrupt, destroy or limit the
functionality of any computer software or hardware or telecommunications
equipment;
any materials which imposes an unreasonable large load on our
infrastructure; any content that is harmful to minors; content that
intentionally or unintentionally violates any applicable local, state,
national or international law, including, but not limited to,
regulations promulgated by the U.S. Securities Exchange Commission, any
rules of national or other securities exchanges, and any regulations
having the force of law; content that is misleading or impersonates any
person or entity or falsely states or otherwise misrepresents your
affiliation with a person or entity; content with manipulated, or forged
identifiers; content promoting harm or providing instructional
information about illegal activities;
With regard to email campaigns, all users of Edge Software Tools
must also accept that an unsubscribe option will be automatically
appended to every email sent to more than 100 people via the Edge
Software Tools system. This is mandatory.
When the unsubscribe option is requested by an email recipient, users of
Edge Software Tools must also accept to suppress any further emails to
that email address in future campaigns. This suppression is also
mandatory.
In the event that a Edge Software Tools system User violates any one of
our usage rules, or for any other reason deemed appropriate by
EdgeMarketingTools.com, EdgeMarketingTools.com reserves the right to
suspend or terminate, without notice, access to the Edge Software Tools
system User's account and all related data. We rely on feedback from
various governmental and industry sources, a network of the leading
ISP's in the world and millions of email recipients to assist in our
policing against spam.
Permission-Based Marketing
EdgeMarketingTools.com offers tools to encourage Edge Software Tools
system Users to create and manage "opt-in" lists of contacts. By
building and using an "opt-in" (and double opt-in) lists, Edge Software
Tools system Users can be certain that they are sending emails to
recipients that have expressly given their permission to do so.
Recommended Action --- Unsolicited Email Complaints.
If a complaint is received by EdgeMarketingTools.com regarding alleged
unsolicited emails being sent from our system tools, an immediate
investigation is undertaken.
Warning --- The Edge Software Tools system User is notified that an
unsolicited email complaint has been lodged against them and a demand is
issued to "show proof" that the complainant opted in to the User's list.
The User is reminded of the terms they accepted in the End User License
Agreement (including possible legal ramifications if the user has is
guilty of spamming). In addition, the complainant's email address must
be tagged as "unsubscribed" if the complainant did unsubscribe--so no
further emails are sent to the complainant. The User is also required to
manually remove the complainant's email address from their contact list
if the complainant did not unsubscribe.
Termination --- If EdgeMarketingTools.com has ANY reason to believe the
User, despite the warnings, is or will continue to send unsolicited bulk
email to more than 10 individuals without their permission, or any
complainant who has previously unsubscribed, the User's
EdgeMarketingTools.com account privileges are subject to immediate
termination.
Think You've Been Spammed?
Immediately unsubscribe using the "unsubscribe" link at the bottom of the email.
Forward the unsolicited email to abuse@EdgeMarketingTools.com and provide any
other information that you believe may help us in our investigation.
Many spam complaints are registered with anti-spam agencies. We fully support
the efforts of agencies working to responsibly curtail the sending of
unsolicited commercial email. However, if an individual opted-in to receive an
email from the Edge Software Tools system and then falsely and/or maliciously
files a spam complaint against EdgeMarketingTools.com, we will cooperate fully
with appropriate agencies to ban the user from further use of anti-spam software
and community.
This policy was last updated: January 2006. We reserve the right to
modify this policy at any time.
Edge Software Tools and Edge Marketing Tools partners take permission marketing
very seriously. Thank you for reviewing our Anti-Spam Policy.
